A SimpliSafe camera can sometimes stop responding or show a SimpliSafe device offline message. A reset can help resolve temporary connection problems and allow you to configure the camera again. This guide explains how to reset SimpliSafe camera and reconnect it to your network. When Should You Reset a SimpliSafe Camera? A camera reset may be helpful when: The camera is not connecting to WiFi The camera remains offline The camera is not responding in the app You changed your